Can non-residents serve on the Master Association Board?

No. Board members must be residents of Ken-Caryl Ranch.

How do I request access to association documents?

You can submit a request using the official document inspection form on our website.

Master Association Records Request form
Who are the Master Association Board members and how can I contact them?

You can view current board members and contact information on this website.

View Master Association Board Members
Is there a resident portal to view my account?

Yes. Please contact our Financial Controller Mark Knott at markk@kcranch.org to receive your login information for the resident portal.

Email Mark
Why weren’t my dues updated automatically?

If you are enrolled in ACH through the Master Association, your payments are updated automatically. If you pay through your bank or another service, you will need to update the amount manually.

How do I find my sub-association and contact them?

Sub-association contact information is available on our website.

View Sub Association Page
How are commercial dues calculated?

Commercial dues are calculated based on acreage. Please visit the dues page for current rates and details.

View Pay My Dues Page
Can I pay a covenant violation fine using my ACH account?

To pay a fine using ACH, please email our Financial Controller Mark Knott at markk@kcranch.org to authorize the payment.

Email Mark
Where can realtors and title companies find KCR documents?

Realtors and title companies can access documents on the Realtor and Title Company page of this website.

View Realtor and Title Company Page
What is the deadline for monthly dues?

Monthly dues are due on the 1st of each month and are considered delinquent after the 15th.

How do I update my contact information on my account?

You can update your contact information by submitting a request to Financial Controller Mark Knott.

Email Mark
How do I update my bank information for ACH payments?

You can update your ACH information by completing the online ACH request form.

View ACH Request Form
Who do I contact about my HOA account?

For questions about your account, please contact our Financial Controller Mark Knott.

Email Mark
Why doesn’t the Master Association or Metro District plow neighborhood streets?

Street plowing is handled by Jefferson County Road and Bridge. You can contact them directly for service updates and requests.

Jefferson County
How do I start advertising in Life at Ken-Caryl?

To advertise, please review the advertising brochure and contact us with any questions.

April Crockett, aprilc@kcranch.org,
Direct 719-466-2693 or 303-979-1876, ext. 117

Advertising Information and Contract
How do I pay my dues?

There are several ways to pay your dues, including online payment options, electronic check, credit card or by mail. Visit the payment page for full details.

View Pay My Dues Page
What should I do if I see a damaged electrical box?

Please contact Xcel Energy to report damaged or unsafe electrical equipment so it can be addressed quickly.
Xcel – 1-800-895-1999

Xcel Claims Services
Who do I contact about street lights not working?

Please report the issue to your utility provider. Xcel Energy serves the Plains and CORE Electric serves the Valley. If you are unsure who to contact, please reach out to us and we can help direct your request.

Xcel Report Outage

CORE Electric Report Outage

Who do I contact if I have issues with internet service?

Please contact your internet service provider directly for assistance.

Who do I contact to report potholes or road repairs?

Street maintenance is handled by Jefferson County Road and Bridge. You can report issues through their website or by phone.

Jefferson County
I need a contractor for work on my home. Do you have recommendations?

You can view our resident referred contractor database on this website to find service providers for a variety of home projects.

View Contractor Database
I live in a sub-association. Who handles maintenance like siding or trees?

Maintenance responsibilities may fall under your sub-association. Please contact your sub-association property manager for assistance.

View Sub Association Page
My neighbor is not maintaining their landscaping. What should I do?

If possible, start with a respectful conversation. You can also submit a concern through our rule enforcement request form.

View Rule Enforcement Request Form
There are a lot of deer in my area. What should I do?

Wildlife is a natural part of the Ken-Caryl community. Please keep a safe distance and avoid feeding animals. If you have concerns, contact Park Rangers.

Park Rangers – 303-979-1876. ext. 170

View Wildlife Page
I have a complaint about my neighbor. What should I do?

If you are comfortable doing so, we encourage you to speak directly with your neighbor first. Many concerns can be resolved through a friendly conversation.

If you believe a property condition or activity may violate Ken-Caryl Ranch governing documents, you may submit a Rule Enforcement Request Form for review. Reports are evaluated to determine whether they involve a potential covenant, rule or policy violation.

Please note that the Master Association cannot intervene in personal disputes between neighbors or issues that do not involve a violation of governing documents.

View the Rule Enforcement Request Form
How do I submit a home improvement or architectural request?

You can submit your request using the online architectural submission form. Our Architectural Committee will review your request and follow up with next steps.

View Architectural Submission Form
Why did I receive a covenant violation?

Covenant violations are issued when a property does not meet the community’s Rules and Regulations. Please review the guidelines to better understand the notice and next steps.

View Rules and Regulations Guidelines (PDF)
What is the difference between the Master Association and the Metro District?

The Master Association and Metro District serve different roles within Ken-Caryl Ranch. The Metropolitan District provides parks and recreation services to the community. The Master Association provides community management services.

Ken-Caryl Ranch Welcome Presentation (PDF)
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